TERMS & CONDITIONS
Consultancy Terms and Conditions
It is the policy of Lynwood Consultancy Services Ltd (hereinafter referred to as Lynwood) not to enter into a contractual agreement that could be restrictive to one or both parties; therefore pre-arranged visits may be cancelled by either party subject to 30 days notice or the application of the cancellation fee as shown within these terms and conditions.
In order to remain flexible in meeting our mutual needs; pre-arranged visits may be changed in agreement with both parties without charge (notification of such changes should be made as soon as it becomes apparent that such a change may be necessary).
Where Lynwood is sited as Health & Safety Consultants, it would be an integral part of the contract to be engaged by the Client for at least one day per quarter year to formally review or audit the status of the Client’s health & safety arrangements. Additional days can be arranged at the normal day rate to assist with the documenting or development of your management system.
When Lynwood is sited as the Health & Safety Consultants a free of charge telephone support services is provided to the Client in order to assist with any queries that can be adequately and quickly dealt with by this means.
Confidentiality Statement:
Confidentiality is an integral part of the wide range of professional services offered by Lynwood. Information obtained would remain the intellectual property of the Client and as such will not at any time be divulged to third parties. Recommendations offered will be based on alternatives available and will be provided in good faith by Lynwood. Final decision-making remains with the Client.
Payment Terms:
Fee: As agreed between Lynwood and the Client
Payment: By cheque strictly 30 days from date of invoice
Cancellation fees:
The following charges apply should you cancel an appointment without re-arrangement:
- 21 – 28 working days before the appointment date is 20% of the day rate
- 11 – 20 working days before the appointment date is 50% of the day rate
- 1 to 10 working days before the appointment date is 100% of the day rate
Training Terms and Conditions
Course bookings will be accepted on a first come first served basis
- Payment is by cheque at time of confirming booking (please submit with booking confirmation form)
- Provisional bookings are accepted but places cannot be held firm until receipt of the booking confirmation form and payment
- Places will be confirmed by Lynwood not less than 2 weeks prior to course commencement (given sufficient time between request & course)
- Joining instructions will be issued on receipt of course booking confirmation
- Cancellation within 14 days of course commencement will not attract a refund
- Cancellation prior to 14 days of course commencement will attract a refund less 25% administration fee
- Courses will not be cancelled by Lynwood without extreme cause, in which case all fees will be refunded
- Where re-training and / or re-testing / re-assessing is offered the delegate will be required to book onto and attend the next appropriate course with available places on it to receive the training etc.
Lynwood reserves the right to refuse training provision to candidates whose presence is, for whatever reason deemed to be inappropriate
